StromaSoft CRM customer service helpdesk + Sales Force Automation + E-Mail-Adresse Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase Produktivität. If your company is using Post-It notes, paper or E-Mail-Adresse to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your Wirtschaft.