Public Folder HelpDesk for Outlook 8
inWirtschaft::Helpdesk & Remote PC
Collaborate on helpdesk tickets in Outlook. Auto-create tickets from E-Mail-Adresse. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. Open tickets are stored both in Outlook and in an Access or SQL Datenbank. Closed tickets are retained only in the Datenbank but can be re-created in Outlook if needed. Mail conversations can be tracked. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables.
Outlook form can be customized free of charge. VB 6 and dhtml source code available for purchase if further customizations are needed.
Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking.
Free 30 day trial! Organization Preis (500 US$ including 1 year support) - no limits on number of users.
Compatible with Outlook 2000-2003. Will be comatible with Outlook 2007 also when that launches.
Outlook form can be customized free of charge. VB 6 and dhtml source code available for purchase if further customizations are needed.
Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking.
Free 30 day trial! Organization Preis (500 US$ including 1 year support) - no limits on number of users.
Compatible with Outlook 2000-2003. Will be comatible with Outlook 2007 also when that launches.
Zusätzliche Resultate
erhalten Sie Hilfe!
Erhalten Sie eine Hilfe für Public Folder HelpDesk for Outlook 8
Obere schlüsselwörter
Dvd Authoring Werkzeuge
ICQ Massager
File Recovery Werkzeuge
Help Desk software
Windows Screen Savers
Funny Screen savers
Acronis Disk Director Suite
SurGe 6.30
CD to mp3 converter
PSP video converter
PDF password recovery
imtoo 3gp video converter
PHP Expert Editor 4.1
Internet Sicherheit Software
Total Commander Download
xSharez scanner
Word Francais Gratuit
ICQ Massager
File Recovery Werkzeuge
Help Desk software
Windows Screen Savers
Funny Screen savers
Acronis Disk Director Suite
SurGe 6.30
CD to mp3 converter
PSP video converter
PDF password recovery
imtoo 3gp video converter
PHP Expert Editor 4.1
Internet Sicherheit Software
Total Commander Download
xSharez scanner
Word Francais Gratuit
